Privacy Policy

At 7u777, we are committed to protecting the privacy and security of every user who accesses our online casino and sports betting services in Bangladesh. This Privacy Policy explains in clear, honest language how we collect your personal information, why we need it, how we use it, and the choices you have regarding your data.

By registering an account with 7u777 or by continuing to use our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. We encourage all players to read this document carefully, as it forms an important part of the legal framework governing your relationship with 7u777.

1. Information We Collect

7u777 collects only the information necessary to provide a safe, legal, and enjoyable betting and gaming experience for players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and beyond. We collect information in two primary ways: directly from you and automatically through your use of our platform.

Information You Provide Directly

When you register an account, make deposits or withdrawals, or contact our support team, you may provide the following personal details:

• Full name, date of birth, and national ID or passport number for age and identity verification (players must be 21 years or older).
• Email address and mobile phone number for account communication and two-factor authentication.
• Residential address, which may include city references such as Dhaka, Chittagong, or Sylhet, for regulatory and compliance purposes.
• Payment method details such as bKash wallet number, Nagad account number, Rocket account, or Upay details — used exclusively to process your transactions.

Information Collected Automatically

When you visit or use the 7u777 platform, certain technical data is collected automatically to ensure the site functions correctly and securely:

• IP address and approximate geographic location (country and city level only).
• Device type, operating system, browser version, and screen resolution.
• Pages visited, time spent on pages, game sessions, bet history, and navigation patterns within the platform.

2. How We Use Your Information

The personal data collected by 7u777 is used solely to deliver and improve our services. We rely on your information for the following specific purposes:

• Account creation, verification, and management — including age verification to ensure all players are 21 years of age or older.
• Processing financial transactions including deposits via bKash, Nagad, Rocket, and Upay, and handling withdrawal requests promptly.
• Providing customer support and responding to queries submitted through our contact channels.
• Sending account-related notifications such as transaction confirmations, security alerts, and promotional offers where you have opted in.
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal or prohibited conduct on our platform.
• Improving platform performance, game selection, and user experience through anonymised analytics data.

3. Sharing Your Information

7u777 does not sell, rent, or trade your personal information. We share data only in the limited, specific circumstances described below.

Trusted Service Providers

We work with carefully selected third-party vendors who help us operate the platform — for example, payment processors that facilitate bKash and Nagad transactions, identity verification services, and cloud hosting providers. These partners are contractually bound to process your data only on our behalf and for the specific purposes we have authorised. They may not use your data for their own marketing or any other independent purpose.

Legal and Regulatory Requirements

In certain circumstances we may be required by law to disclose your information to government authorities or law enforcement agencies. We will only do so when legally compelled and, where permissible, will notify you of such a disclosure. We take this obligation seriously and will not disclose more than the minimum information required.

Business Transfers

If 7u777 undergoes a merger, acquisition, or sale of assets, your data may be transferred to the successor entity as part of that transaction. You will be informed of any such transfer and any material changes to how your data is handled, and you will retain the right to request deletion of your data before the transfer takes effect.

4. Payments and Financial Data

7u777 supports a range of payment methods popular among Bangladeshi players, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or withdrawal, your financial details are transmitted using SSL encryption and processed by our authorised payment partners. 7u777 does not store full card numbers or complete mobile banking PINs on its servers.

All deposits and withdrawals are recorded in your account transaction history, which you can access at any time through your account dashboard. If you notice any discrepancy in your transaction records, please contact our support team immediately at [email protected]. Prompt reporting helps us investigate and resolve issues faster.

5. Cookies and Tracking Technologies

7u777 uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and analyse platform usage. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including keeping you logged in during your session and remembering your language and currency preferences.
• Analytics cookies — used to understand how players interact with our site, which pages are most popular, and where technical improvements are needed. This data is aggregated and anonymised.
• Preference cookies — used to remember your settings such as chosen payment method, betting preferences, and notification opt-ins so you do not need to re-enter them on each visit.

You can disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the platform. For the best experience on 7u777, we recommend keeping essential cookies enabled.

6. Data Retention

7u777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulations. For active account holders, your data is retained throughout the lifetime of your account. Upon account closure, we will retain certain transactional and identity records for a minimum period as required by applicable anti-money-laundering and financial regulation guidelines. After this period, data is securely deleted or anonymised.

If you have any questions about how long your data is held, or if you would like to request early deletion where legally permissible, please contact us at [email protected].

7. Security of Your Data

7u777 employs a range of technical and organisational measures to protect your personal and financial information from unauthorised access, loss, misuse, or disclosure. These measures include SSL/TLS encryption for all data in transit, firewalls and intrusion detection systems at our server infrastructure level, and strict access controls that limit which staff members can view sensitive account data.

While we take all reasonable precautions to protect your information, no system connected to the internet is completely immune to security risks. We encourage you to protect your own account by using a strong, unique password, enabling two-factor authentication where available, and never sharing your login credentials with anyone. If you suspect unauthorised access to your 7u777 account, please contact us immediately.

8. Your Rights Over Your Data

As a 7u777 user, you have a number of rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and transparently:

• Right of access — you may request a copy of all personal data we hold about you at any time.
• Right to rectification — if any of the information we hold about you is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — subject to legal retention requirements, you may request that we delete your personal data from our systems.
• Right to restrict processing — in certain circumstances you may ask us to limit how we use your data while a complaint or correction request is being reviewed.
• Right to withdraw consent — where our processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please send a written request to [email protected] with the subject line 'Data Rights Request'. We aim to respond to all valid requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

9. Children's Privacy

7u777 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend that account, delete the associated data, and take appropriate follow-up action. Parents or guardians who believe a minor may have accessed our platform should contact us immediately at [email protected].

10. Changes to This Privacy Policy

7u777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 7u777 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how we protect your data.

11. Contact and Data Controller

7u777 is the data controller responsible for your personal information collected through this platform. If you have any questions, concerns, or requests relating to this Privacy Policy or the way your data is handled, please contact our dedicated privacy support team. We are committed to resolving all privacy-related queries promptly and professionally.

Email: [email protected] — Response time: within 2 business days (Bangladesh Standard Time, UTC+6).